Privacy & Security

APK Casino Privacy Policy — Your data is safe with us

Everything about how your data is collected, where it is stored, and how it is kept secure at APK Casino — explained here in plain English. No ambiguity.

Last Updated: January 2026

What APK Casino does to protect your data

Before reading the full privacy policy, take a moment to review these core commitments.

256-bit SSL Encryption

All APK Casino transactions and personal data are protected with bank-grade encryption. No outside party can access or read them.

Never sold to third parties

Your name, phone number, email, or any other personal information is never sold or transferred to any third party.

Limited Data Collection

APK Casino only collects information that is genuinely necessary to provide our services. We do not ask for data we do not need.

Retention for a Defined Period

Once data is no longer needed or the legal retention period has ended, it is securely deleted. It is never kept indefinitely.

You Are in Control

You have the right to view, correct, or request deletion of your personal data. Contact our support team and we will act promptly.

Opt-Out of Marketing

If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time. No hassle, no complications.

1

Introduction & Scope

Who This Policy Applies to and What It Covers

This Privacy Policy applies to the APK Casino website, mobile application (APK), and all our digital services. By using any APK Casino service, you agree to this Privacy Policy.

Privacy documents are notoriously hard to read. APK Casino addresses that by writing this entire policy in plain, straightforward English — broken into short sections so you can easily find exactly what you need.

Key Message: At APK Casino, your data is used solely to provide you with a better experience. It is never used for any other purpose.

In this policy, "data" refers to your name, contact information, transaction history, gaming activity, and technical device-related information.

2

What data we collect

Types & Sources of Data Collected

Information Provided Directly by You

We collect information directly when you register, submit KYC documents, or contact our support team.

  • Full name and date of birth
  • Mobile number and email address
  • National ID Number & Photo (for KYC)
  • Address details (if required)
  • Payment method details (bKash/Nagad number)

Automatically collected data

Some technical information is collected automatically while you use the platform.

  • Device Type, Operating System & Browser
  • IP address and approximate location
  • Login time and session duration
  • Gaming activity and betting history
  • Click patterns and navigation data

Please note: APK Casino never collects your bank account password, PIN, or full card number. If anyone asks you for this information, contact our support team immediately.

3

Purpose of Data Use

How We Use Your Information

APK Casino uses your data only for the purposes listed below. It is never used for anything beyond that.

Purpose Data Used Legal Basis
Account Creation and Management Name, email, mobile number Contractual Obligations
Identity Verification (KYC) NID, Selfie, Address Legal obligations
Payment Processing Payment method details Contractual Obligations
Customer Service Contact details and history Legitimate Interest
Sending Promotional Offers Email, Mobile Consent (Withdrawable)
Fraud Prevention IP address, device, activity Legitimate Interest
Legal compliance All relevant information Legal obligations

Your consent is obtained before any promotional messages are sent. You can give or withdraw this consent during registration or from your account settings.

4

Data Retention and Periods

How long your data is kept and where

APK Casino stores your data on secure cloud servers located in the Asia-Pacific region. These servers are housed in ISO 27001-certified data centers.

Data retention periods

  • Active account data — retained for as long as the account remains active
  • KYC Documents — 5 years after account closure (legal obligation)
  • Transaction records — 7 years (financial regulatory requirement)
  • Gaming History — 3 Years
  • Support communications — 2 years
  • Marketing consent data — deleted immediately upon withdrawal of consent

Once the retention period expires, your data is automatically deleted through a secure process. Deleted data cannot be recovered — this is done specifically to protect you.

5

Data Sharing with Third Parties

Who your data may be shared with, when, and why

APK Casino does not sell your data to third parties. However, limited information may be shared in certain specific circumstances.

When Information May Be Shared

  • Payment processors: bKash, Nagad, Rocket and crypto gateways — for processing transactions only
  • Game Providers: Evolution Gaming, Pragmatic Play and others — for game operation purposes only
  • KYC Verification Provider: Authorized identity verification agencies
  • Law Enforcement Agencies: Under a court order or legal obligation
  • Fraud prevention agencies: To investigate suspicious activity

When Information Is Not Shared

  • To advertisers or marketing companies
  • Data brokers or information traders
  • Other casinos or gaming platforms
  • To any unauthorized party without your consent

All third parties we share data with are contractually bound to uphold our privacy standards. They may not use your data for any purpose beyond what has been specified.

6

Cookies & tracking technologies

How your browsing data is collected on the website

APK Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
  • Functional cookies: To remember your language preference and display settings
  • Analytics Cookies: Which pages are visited most and how long users stay — used to improve the site
  • Performance Cookies: To reduce loading times and improve stability

You can disable non-essential cookies from your browser settings. However, some features may not work properly as a result.

APK Casino does not use cross-site tracking cookies. This means APK Casino does not track you across other websites once you leave our site.

7

Data Security Measures

Technologies Used to Protect Your Data

APK Casino follows the highest industry standards in data protection. Organisational safeguards are just as important as technical ones.

Technical Security

  • 256-bit TLS/SSL encryption — all communications are secured
  • Two-Factor Authentication (2FA) — an extra layer of security for your account
  • DDoS protection — guards against abnormal traffic
  • Firewall & Intrusion Detection System
  • Regular security audits and penetration testing
  • Automated threat detection system

Organizational security

  • Only authorised staff can access sensitive data
  • Privacy training is mandatory for all staff
  • Policy to notify members within 72 hours in the event of a data breach

If you ever suspect unauthorized access to your account, contact support@apkcasino.best immediately and change your password right away.

8

Your Privacy Rights

Your Rights Over Your Personal Data

APK Casino complies with international data protection standards. Under these standards, you have a number of important rights.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to restrict processing

In certain circumstances, you may request that processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a standard portable format.

Right to object

You may object to the use of your data for marketing purposes at any time.

To exercise these rights, email us at support@apkcasino.best. We will respond within 30 days of receiving your request. If any data cannot be deleted due to legal obligations, we will explain the reason.

9

Child Protection Policy

Our Position on Minors' Data

APK Casino strictly refrains from serving anyone under the age of 18. This is not just a regulatory requirement — it is our ethical commitment.

  • Age verification is carried out at registration
  • Age is verified through a national ID during the KYC process
  • No data from minors is collected or stored
  • Accounts are immediately closed upon detection of a minor

If you believe a minor has opened or is attempting to open an account on APK Casino, please support@apkcasino.bestimmediately.

10

Changes to the Privacy Policy

When and How This Policy May Change

APK Casino reserves the right to update this Privacy Policy as needed. Changes may be prompted by new legal requirements, the introduction of new services, or improvements to security measures.

  • For significant changes, members will be notified by email 30 days in advance
  • The "Last Updated" date at the top of the page will always be kept current
  • Continuing to use the platform after any changes means you accept the updated policy
  • If you do not agree to the updated policy, you may request to close your account

To view a previous version, contact support — we can provide archived copies on request.

11

Contact & Privacy Complaints

Who to contact for privacy questions or complaints

If you have any questions about this Privacy Policy or feel your data has not been handled correctly, please get in touch with our privacy team.

  • Email: support@apkcasino.best (subject line: Privacy Complaint)
  • Live Chat: Log in to the platform and chat with us directly

An initial response to privacy-related complaints will be provided within 7 business days. Complex issues will be resolved within 30 business days.

For quick assistance Live chat is the most effective option. For detailed complaints, email works best and leaves a written record.

Why APK Casino's Privacy Policy Is Trustworthy

Staying safe online has become a priority for everyone. From mobile banking fraud to data theft, the digital world carries real risks. APK Casino understands this reality, and that is why we treat privacy with the same seriousness as entertainment.

Our security team monitors systems around the clock. Any unusual login or transaction triggers immediate account protection measures, and you are notified right away. This proactive approach is what sets APK Casino apart.

For years, millions of Bangladeshi members have trusted APK Casino with their data and money. That trust is proof we keep our promises.

What you can do to keep your data safe

APK Casino does everything on its end to keep you protected. A few simple habits on your side can make your security even stronger.

First, use a strong password — a mix of uppercase letters, lowercase letters, numbers, and special characters. Never reuse your APK Casino password anywhere else. Keep Two-Factor Authentication (2FA) enabled — it adds an extra layer of protection to your account.

Do not click on suspicious links that use the APK Casino name but have a different URL. Our official address is apkcasino.best. Logging in through any other domain puts your account at risk.

Check your login history from time to time. If you notice any logins from unfamiliar devices or locations, change your password immediately and notify support.

Platform Usage FAQs

The minimum deposit at APK Casino varies slightly by payment method. Via bKash, Nagad, and Rocket, the minimum is ৳100. That's enough to get started on most games — slots start from ৳20 per bet, and Live Casino tables from ৳50. For cryptocurrency, the minimum deposit is the equivalent of 10 USDT. To claim the welcome bonus, a minimum deposit of ৳500 is required, as stated in the bonus terms. If you'd rather play without a bonus, ৳100 is all you need to begin. APK Casino charges no deposit fees. Payment gateways or mobile banking apps may apply their own minor charges depending on their policies.

APK Casino offers several responsible gaming tools that can be easily enabled from your account settings to help manage your spending. Setting a deposit limit is the most effective approach — you can define the maximum amount you can deposit per day, week, or month. Once that limit is reached, no further deposits will be accepted. The loss limit tool automatically ends your session if you lose a set amount. The time limit tool lets you cap how long each session lasts — when the time is up, you'll see an on-screen notification. If you need a break, there's also a cooling-off or self-exclusion option. To activate any of these tools, go to the "Responsible Gaming" section in your account settings or reach out to support. Limit reductions take effect immediately, while increases require a 24–48 hour cooling period to prevent impulsive decisions.

Enjoy entertainment on a secure platform — join APK Casino

Your data is protected, your payments are secure, and our games are fair. Register with APK Casino and claim your 100% welcome bonus.

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